1. Placing an order
Upon placing an order with us, we will send you an email giving you an order number that you will print and place inside your box. You will be charged $30 non-refundable Deposit that will be applied to your order. Each item comes with up to 5 sketches (varied levels of rework). What is not re workable will be sent back or donated to a local shelter- your choice!
2. Returns & exchanges
We don't take returns or exchanges. We are here to make your pieces look current and fashionable, not to take specific alterations. Any comments about an item such as "too long, not flattering, I need to have a sleeve..." can all be listed on the notes section of the questionnaire and we will address these as best as we can! And lastly, you will receive FREE return shipping (yay!)